Standard Studio
- 1 King-size bed
Aparthotel · Hanoi · Ha Noi Municipality
Lancaster Hanoi Service Apartment
A 4-star aparthotel in Ba Dinh, offering spacious apartments, an indoor pool, and a 25th-floor gym.
- Indoor swimming pool and spa centre
- Fitness centre and yoga classes on site
- Kitchen facilities in every apartment
8.2
Great
0 reviews
Booking.com 8.2 · 0 reviews
About
Lancaster Hanoi Service Apartment
Lancaster Hanoi Service Apartment sits in the Ba Dinh district, a part of Hanoi known for its leafy streets and government buildings. It's roughly a 20-minute walk from the Temple of Literature, and the old quarter and Hoan Kiem Lake are within easy reach. The area is described as one of Hanoi's best natural spots, giving guests a calmer base than the busy old town.
The property operates as a service apartment, meaning each unit has a kitchen with a washing machine, dryer, and cookware. Guests also get hotel-style extras like housekeeping, room service, and a 24-hour reception. The indoor pool, sauna, and spa add a wellness element, while the gym and table tennis offer active options.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Spacious apartments with full kitchens — Guests repeatedly mention the roomy, clean apartments and the convenience of having a kitchen, washing machine, and dining table. This is a real home base for longer stays.
- 25th-floor gym and pool with city views — The fitness centre and pool on the 25th floor come up praise in nearly every review, with the views called 'breathtaking'. The gym is a clear highlight for active guests.
- Convenient location in Ba Dinh — The Ba Dinh location is described as convenient, with easy access to the old quarter and the lake, plus a supermarket downstairs and local eateries (Bun Cha, coffee shop, sandwich shop) right outside.
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Worth weighing
3 to weigh- Service and value score lower than rooms — Guest ratings for service and value sit at 7.5, a step below the 8.7 for rooms. Some may find the overall experience doesn't fully match the price point.
- Small number of guest reviews — With just a handful of published reviews, the strong average may not reflect a broad consensus. Early impressions can shift as more guests stay.
- Location is not in the old quarter — Ba Dinh is quieter and more residential, so guests wanting to be right in the tourist heart of Hanoi will need to walk or take transport to the old quarter and lake.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Two-Bedroom Apartment
- 1 King-size bed
Three-Bedroom Apartment
- 1 King-size bed and 1 Sofa bed,2 Single beds or 1 Queen-size bed,1 King-size bed
- City view
- Shower
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness & Leisure
- Indoor swimming pool
- Fitness centre
- Sauna
- Steam room
- Jacuzzi
- Spa centre
- Yoga class
- Billiard tables
- Table tennis
In-Room Amenities
- Air conditioning
- Heating
- Sitting area
- Dining table
- Washing machine
- Dryer
- Electric kettle
- Cookware/ Kitchen utensils
- Flat-screen TV
- Ironing facilities
Services & Facilities
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Paid shuttle service
- Luggage storage
- Safe deposit box
- Valet parking
- 24-hour security
Dining
- Restaurant
- Snack bar
- In-room breakfast
- Coffee shop
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 2 reviews
Booking.com · 8.2 · 0 reviews
8.2Verified guest“Our stay was excellent. The staff, especially Christina, went out of their way to help us, even after we checked out. The apartment was roomy, spotless, and had great views over the city. The home-like feel and having a supermarket just below were lovely. The 25th-floor gym was a nice extra. The location was ideal, with a tasty Bun Cha place nearby and a proper coffee shop next door. There was also a Vietnamese sandwich shop across the street. The amenities were top-notch, including free Wi-Fi, ironing facilities, a sitting area, and a dining table. We'd definitely recommend it to anyone visiting.”
8.2Verified guest“The hotel is in a handy spot with lots of restaurants of different types around. There's a supermarket on the ground floor. The apartments are clean and roomy, and the staff are helpful and courteous, giving great service. The gym on the 25th floor is a real plus.”
8.2Verified guest“The staff were friendly and kind, and the apartment was very clean. The 25th-floor gym and the downstairs supermarket were useful. The location was great, right next to a nice restaurant and an authentic coffee shop.”
8.2Verified guest“Outstanding staff, easy access, secure luggage, clean, convenient supermarket, and a real home-away-from-home vibe.”
8.2Verified guest“The view from the rooftop outdoor pool was wonderful, and the fitness centre felt luxurious. Breakfast had a good range, with tasty local and international options.”
8.2Verified guest“The views from the 25th floor, where the pool is, were stunning. The location was brilliant too, with quick access to the old quarter and the lake. A nearby minimarket with a good selection was another bonus.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Temple of Literature: About a 20-minute walk away, this historic site is one of Hanoi's most iconic landmarks. The path there from the property is a straightforward stroll through the streets of Ba Dinh.
Old Quarter and Hoan Kiem Lake: Reviews note easy access to these central areas, with the lake and old quarter reachable from the hotel. Expect a short drive or a longer walk, depending on your pace.
Local dining: A Bun Cha restaurant nearby, an authentic coffee shop next door, and a Vietnamese sandwich shop across the street are all mentioned by guests as great local finds. A supermarket downstairs covers self-catering needs.
20 Nui Truc, Giang Vo Ward, Ba Dinh District, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 10 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 until 23:59, and check-out is at 12:00.
Is parking available at the hotel?
Yes, parking is available on site, and valet parking is also offered.
Are pets allowed at the property?
No, pets are not allowed.
Does the hotel have a swimming pool and gym?
Yes, there is an indoor swimming pool with a shallow end, plus a fitness centre. The gym and pool are located on the 25th floor, according to guest reviews.
Is breakfast available?
Guests mention a breakfast selection with local and international options, and the hotel offers in-room breakfast as an amenity.
The bottom line
Lancaster Hanoi Service Apartment suits travellers who want apartment-style space and self-catering options without giving up hotel perks like housekeeping and a spa. The 25th-floor gym, pool views, and Ba Dinh location are standout features, though the value question lingers given the modest service scores.
8.2Best for longer stays and travellers who value space, kitchen facilities, and wellness amenities over being steps from the old quarter.
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